We are located at:
1180 E. Francis St. Bldg. B
Ontario.CA 91761 USA
TEL:909-923-3368
FAX:909-923-3118
All major credit catds accepted.
Business hours: 9:00 am - 5:00 pm
(Paclfic Time)
Orders placed in the
moming will be shipped out
on the same day.
Minimum Order:

Minimum Dollar Amount: $200.00 per order. Less than minimum, a $30.00 charge will apply.

Payments:

Credit Cards or COD Money Order for all new customers.

COD shipments:

ADD $10.00 PER SHIPMENT.

Returns:

What is covered? Manufacturer’s defects

What is Not Covered? Wear and tear; Non-sellable items
Roma’s Return Policy:

New Items:
1. Merchandise may be returned within 10 business days after receipt.

2. To return, you must obtain a Return Authorization Number (RMA) from our office. This number must be placed on the box (es) that are being returned. Returned boxes without a RMA number will be refused by our warehouse. Please note that you will be required to list the items requesting for return and the reasons for return.

3. Returned merchandise must be in new and resalable condition. Any items in old condition will not be credited and returned to the sender at his or her expense.

4. Credit amount for each item will be the lowest price between our current P3 price and the lowest paid amount for the item by the customer.

5. Any non-damaged items returned will be charged a 15% restocking fee.

Used / Old Items:
6. Any sold, opened, damaged by wear and tear, or used items cannot be returned for credit or repair.
To download our return policy click here.
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